Technology and Globalization are still changing the world – but it’s all about your customers. Understanding who they are and what they value is where business starts.
I’m a well-rounded business executive who always is ready to tackle new challenges by drawing from a diverse background of experiences. With my varied skill set and ability to adapt quickly, I bring a great deal of flexibility and resourcefulness to the table. As a result, I’m able to consistently deliver to expectations by expertly applying technology and business knowledge to take organisations to the next level with passion, confidence, and commitment.
I have comprehensive experience in FinTech, Telecom, Chemicals and Tele Media Communications industry and extensive experience working with Technology, Product, Sales, Account Management and Customer Care. I have worked for large companies like Ingenico, BASF and Liberty Global as well as start-ups.
I am continuously leading by operational excellence and quality of services and building a culture of open and direct communication, creating transparency and establish strong partnerships. I can break down complex challenges, formulate objectives and define concrete actions to achieve the committed targets and to deliver results that yield multiple business benefits.
I have successfully led multiple IT Transformation, Digital transformation and Improvement programs within large and complex operational environments, resulting in significant cost reduction and improved customer experience.
I have strong B2B and B2C experience with a track record of customer centricity and reducing customer churn, with a strong history in performing successful due diligence and M&A integration internationally. I have built high-performance organisations and lead cultural changes in both smaller and larger organisations.
I am a passionate, highly dedicated business executive with a strong focus on delivery by taking ownership and getting things done.
As a long-term expatriate, I am very well versed in cultural differences, value results through relationships and displays a strong aptitude for embracing changes.